Service Provider: MCIContact Phone Number: 800.231.0193Mailing Address:Do you have to be *approved* in order to receive calls OR on a pre-existing list?Yes.Can your loved one pay for the call themselves?No.Are YOU required to prepay for the calls?No.Are you allowed to use call-forwarding? Three way calling? Other call-features?No.Can your loved one call a toll free number? (800-numbers)No.Are you permitted to receive calls on cell phones?No.Will your loved ones have to schedule their calls or are they limited on how many calls they can make?Medium custody is required to sign up to make calls and are allowed to make 2 phone calls a month, 10 minutes each call and nothing more. These calls may be cut short. Additional Info:North Carolina is on the list of states that are being switched to the completely pre-paid service. At this time, it is NOT in effect, but it is anticipated that they will convert in the near future.