Service Provider: MCI
Contact Phone Number: 1-800-231-0193 or 1-888-851-8450
Mailing Address:
27133 Network Pl
Chicago, IL 60673-1271
Do you have to be *approved* in order to receive calls OR on a pre-existing list?
Yes, your loved one must add you to their approved list.
Can your loved one pay for the call themselves?
No, but that may be changing soon.
Are YOU required to prepay for the calls?
Yes and no. You must set up an account directly with with MCI. You cannot pay through your regular carrier. You can go Direct-Remit where you get a limit and have to pay it once it gets to the limit. Or, you can set up the pre-pay where you give them $100 (example) and they call until it is used up. The rates for pre-pay are 10% lower than direct remit.
Are you allowed to use call-forwarding? Three way calling? Other call-features?
No, and calls will be disconnected if use of any of these are detected.
Can your loved one call a toll free number? (800-numbers)
No.
Are you permitted to receive calls on cell phones?
No.
Will your loved ones have to schedule their calls or are they limited on how many calls they can make?
Additional Info:
The Detention center in Fairfax uses CBS.
1-800-844-6591
www.correctionalbillingservices.com
All DOC facilities use MCI. All regional and local jails have their own contracts with other carriers, and hardly any of them are MCI